Free delivery worldwide, on every order, with no minimum spend.
Every order ships free, everywhere. There is no express option and no threshold to meet — the price you see at checkout is the price you pay.
| Destination | Shipping cost | Transit time |
|---|---|---|
| United States | Free | 10–20 business days |
| Canada | Free | 10–20 business days |
| United Kingdom | Free | 10–20 business days |
| European Union | Free | 10–20 business days |
| Australia & New Zealand | Free | 10–20 business days |
| Rest of world | Free | 15–30 business days |
Orders are packed and dispatched from our warehouse in Zhejiang, China within 1–3 business days (Monday to Friday, excluding Chinese public holidays). Orders placed at the weekend or during a national holiday begin processing on the next business day.
When your order leaves the warehouse we email you a tracking number. Economy international mail sometimes shows limited tracking events until the parcel reaches your country's delivery network — that is normal and does not mean the parcel has stopped moving. If tracking has not updated for more than 10 business days, contact us and we will chase it with the carrier.
Prices at checkout do not include import duties, import VAT or customs handling fees. These are set by your country and are the buyer's responsibility. In the EU and UK, VAT and duty may be collected by the carrier before delivery; in the US, shipments under the de minimis threshold are generally not subject to duty, but this can change.
Please check your delivery address carefully before paying. We can change an address only before dispatch — email us as soon as possible. If a parcel is returned to us because the address was incomplete or nobody collected it, we will contact you to arrange redelivery; a second shipping charge may apply in that case.
If your parcel has not arrived within 30 business days of dispatch, or arrives visibly damaged, contact us with your order number and photos. We will open a carrier investigation and, where the parcel is confirmed lost or the contents damaged, send a replacement or refund you in full. Please report damage within 7 days of delivery where possible, and keep the packaging until the case is closed.
If your order contains more than one item, we may ship them separately so you get them sooner. There is no extra charge and each parcel has its own tracking number.
We do not currently offer an expedited service. Every order uses our standard free international service, which keeps the price of the product low and predictable.
Shipping questions: 86270020@qq.com · WhatsApp +86 18606858386. We reply within 24 hours, 7 days a week.